Hello and every little thing that matters edwards kate 9781137489708 books amazonca and every little thing that matters edwards kate 9781137489708 books amazonca skip to main content. Hello and every little thing that matters edwards kate 9781349562558 books amazonca skip to main contentca hello sign in account lists account returns orders try prime cart books go search hello select your address . Hello and every little thing that matters ebook edwards kate amazonca kindle store skip to main contentca hello select your address kindle store . Hello and every little thing that matters by kate edwards 367 rating details 6 ratings 0 reviews were often told dont sweat the small stuff but in customer service author kate edwards reminds us that the small stuff is exactly what customers remember and gives them a reason to become regulars it all starts with hello which not only requires a response but also sparks a . Hello and every little thing that matters will transform the way businesses interact with customers delivering a big impact with small ideas impactful ideas for businesses on how to treat their customers from saying hello to everyone who you encounter to making sure the chairs in your place of business are comfortable